Delivery & Returns
Before ordering refrigerators and freezers
Compare the listed dimensions, pack format and compatibility with your requirements. 120 V AC 60 Hz grounded household outlet; no extension lead. Refrigerator section designed for 2–8 °C; confirm with a separate thermometer.
Checking the delivery address
For a Chill Cairn order, review the recipient, street, apartment where applicable, city, region, postcode and country at the delivery step. No installation service is selected by the product planner.
The delivery amount in your bag
This shop currently calculates $5.95 delivery below $100 of goods and no delivery charge from $100. A change to quantity or product option updates the total before order review.
Inspecting and caring for your item
For Counter 45 Refrigerator: Unplug before cleaning. Wipe liner with mild detergent, rinse and dry; defrost manually when ice builds up. Do not use sharp tools. Inspect your own ordered listing’s included contents and keep the relevant packaging and product information while resolving a query.
Product and return questions
Use support@chillcairn.shop with the product name, option and order reference. Describe the issue with the actual refrigerators and freezers received; do not include payment-card details. Applicable consumer rights remain unaffected.